Privacy Policy

Last updated: 2025-05-31

This Privacy Policy describes how Craft Tattoo ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our website craft.tattoo and related services (the "Services"). By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, you are not authorized to use the Services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

  • Create or update an account (such as email address, password, and—if provided—optional username)
  • Sign up or log in using third-party providers (such as Google)
  • Subscribe to a paid plan or make payments (payment information is handled securely by our payment processor)
  • Contact us for support or send feedback

Usage and Generated Content

When you use our Services, we automatically collect certain information, such as:

  • Prompts and inputs you use to generate tattoo designs
  • Styles or preferences you select
  • Generated images and designs associated with your account

Usage Data

We automatically collect certain information about your device and your use of our Services. This data may include information about your IP address, browser type and version, operating system, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Third-Party Social Media Services

If you choose to log in or register using a third-party login provider, we may receive information including your email address and public profile if permitted by your account settings. The information provided depends on your privacy settings with the third-party service.

Use of Data

We use the information we collect to:

  • To provide, operate, and maintain our Services
  • To process transactions and manage your subscriptions
  • To improve and personalize your experience on our website
  • To respond to your inquiries and provide customer support
  • To monitor and analyze usage and trends to improve our Services
  • To communicate with you, including transactional and promotional emails
  • To comply with legal requirements and protect our legal rights

Disclosure of Your Personal Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website and providing our Services (such as payment processors, hosting and cloud providers, analytics, authentication, and email vendors). These providers are only given access to your information as necessary and are required to protect it to standards equivalent to Singapore’s PDPA.
  • Legal Requirements: If required by law, regulation, court order, or to respond to valid requests by public authorities.
  • Business Transfers: In connection with a merger, acquisition, or other business restructuring, your information may be transferred as part of those assets.
  • Protection of Rights: Where necessary, to protect our rights, property, safety, or that of users or others; or to investigate violations of our Terms and legal requirements.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage of data is completely secure. We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required for legal, accounting, or auditing purposes. Data related to payments or legal obligations may be retained as required by law. When data is no longer required, we will securely delete or de-identify it.

Your Rights and Choices

Subject to exceptions allowed by law, you have the right to:

  • Access and request a copy of your personal information
  • Request correction of your personal information
  • Request deletion of your personal information (subject to legal and audit retention requirements)
  • Withdraw your consent to marketing emails at any time

To exercise your rights, please email us at [email protected]. We may need to verify your identity before responding to certain requests. Please note that some data (e.g., payment records) may be retained for legal compliance even after account deletion.

Children’s Privacy

Our Services are intended for individuals 18 years or older. We do not knowingly collect personal information from individuals under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

Cookies

We use to operate our website, remember your preferences, and analyze how visitors use our Services. You may manage your cookie preferences through your browser settings.

Our Services may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Changes to This Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with an updated "Last Updated" date. Your continued use of the Services constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at [email protected].